24/7 Proactive MonitorinG & remote support
Proactive Monitoring and Remote Support
With Proactive Monitoring and Remote Support we remotely monitor our client's networks 24/7 thereby limiting risks to workstations, servers and corporate data. Our technicians are alerted to any potential problems. A sample of proactive monitoring benefits include:
- Find problems before they happen.
- Ensure backups are working properly.
- Conducting asset audits, including audits of hardware and software..
- Monitor event logs and services.
- Server and Internet availability.
- Detect low disk space, excessive memory usage and disk errors.
- Finding Antivirus failures and outdated definition files.
- Security alerts when unauthorized users are added to admin groups.
- Monitor Exchange services and performance counters
As a proactive monitoring customer you also benefit from reduced rates for on-site support visits and no charge for basic remote support