24/7 Proactive MonitorinG & remote support

Proactive Monitoring and Remote Support

With Proactive Monitoring and Remote Support we remotely monitor our client's networks 24/7 thereby limiting risks to workstations, servers and corporate data. Our technicians are alerted to any potential problems. A sample of proactive monitoring benefits include:

• Find problems before they happen.
  
  
• Ensure backups are working properly.
  
  
• Conducting asset audits, including audits of hardware and software..
  
  
• Monitor event logs and services.
  
  
• Server and Internet availability.
  
  
• Detect low disk space, excessive memory usage and disk errors.
  
  
• Finding Antivirus failures and outdated definition files.
  
  
• Security alerts when unauthorized users are added to admin groups.
  
  
• Monitor Exchange services and performance counters
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• As a proactive monitoring customer you also benefit from reduced rates for on-site support visits and no charge for basic remote support